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A letter to RCB customers under 2019-nCoV virus

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Update time : 2020-02-18 17:36:22
To: RCB Global Customers, 
 
We declare that we have returned to work on February 17 and that all orders and business are being processed. We did apologize for delays in order handling and RFQ response due to the 2019-nCoV virus.Despite the virus's interference in Wuhan and other cities, RCB employees and their family members are all well and no one member is medically isolated.We appreciate your concern after virus outbreak.
 
At present, we have resumed 60~70% of production, but due to shipping restrictions, orders that should have been shipped in January or February were delayed. However, we expect that the above situation will gradually improve with the improvement of epidemic control.
 
Nevertheless, RCB still has a large number of Bearing products in stock, which can meet urgent orders from customers. For larger orders, RCB will also make faster delivery. Under the current epidemic situation, RCB will complete our tasks above standard.Your any inquiry will be responded quickly.
 
RCB promises that your inquiry will be promptly responded; we will ensure that all our customers' commitments are fulfilled;
 
We’re looking forward to receive your enquiry.
 
Best Regards
 
RCB Sales Team